Derdekolieferant in Deutsch

Frequently asked Questions

Are there deviations from the displayed pictures possible?
Where can I find the prices to the displayed products?
Which conditions are to keep regarding quantity and delivery?
How fast can be delivered?

Are there deviations from the displayed pictures possible?

Since the products are solid natural products, we cannot avoid deviations. We have tried to limit that with approximate measurements. If not otherwise specified these are specified in cm.

Explanation to dimensions:
W=Width, H=Height, D=Diameter, L=Length, T=Depth, S=Strength

Where can I find the prices to the displayed products?

If you are more interested in a product, where you cannot find a price, please get in contact with us via E-Mail and add your full address and contact data. The proof of a business registration is advantageous for a fast handling of your request. Unless you have a current price list on hand, you can find the articles according to their article description in the list.

Which conditions are to keep regarding quantity and delivery?

You have no minimum order quantity! You can also order single products. We well add the freight charges to your account. Please note that it is recommended according to high freight charges, to fully use the volumes of the parcels or pallets. According to the size we ship with parcels or Euro-pallets.
We offer attractive possibilities in some ranges to ship free. For example: every completely full utilised Euro-pallet with barrels, rain barrels or plant tubs within Germany is free.
This is also valid for the ranges bird feeders and nesting boxes. The value of the goods can amount 250 – 1000 Euro.

How fast can be delivered?

The regular delivers time is 5 – 10 working days. We are constantly striving to have all products in stock. A large part of our articles are seasonal goods we cannot always guarantee to have them in stock. A new production can take 4 - 12 weeks. So please let us know in time so that we can fulfil your request regarding the delivery date.